Customer Service

Report A Claim - National and Regional Programs

Home Health, Lawyers, Medical Equipment Distributors, Medical Facilities, Hospitals, Workers Comp (AIG, CNA)

Smith, Bell & Thompson, Inc.
PO Box 730
Burlington, VT 05402

Phone: 800-735-1800
Fax: 802-658-6191

E-mail:
Account names beginning letters A-K Sheryl Phelps
Account names beginning with letters L-Z Alison Urang

Bed & Breakfasts / Country Inns, Metalworking & Plastics

Smith, Bell & Thompson Claims
PO Box 29147
Overland Park, KS 66201

Fax: 866-711-8130
E-mail: smithbellthompson_claims@swissre.com
(or the contacts listed above)

Report A Claim - Vermont/NY Personal & Business Clients

Smith, Bell & Thompson, Inc.
PO Box 730
Burlington, VT 05402

Phone: 800-735-1800
Fax: 802-658-6191

E-mail:
Account names beginning letters A-K Sheryl Phelps
Account names beginning with letters L-Z Alison Urang

Auto Policy Changes

Property Policy Changes

General Changes and Information Requests

Life, Health & Financial Services

Vermont and NY Homeowners and Auto Clients
Insurance Carrier Claim Numbers

Company

Phone Number

Farmers

888-243-8789

Hartford

800-243-5860

Kemper

888-252-2799

Progressive

800-274-4499

Travelers

800-252-4633

Tips for being prepared in case of a loss

If you would like us to assume the servicing of an existing insurance policy please review the Agent/Broker of Record change procedures below.

General Correspondence

Smith, Bell & Thompson, Inc.
PO Box 730
Burlington, VT 05402

Phone: 800-735-1800
Fax: 802-658-6191
info@sbtinsurance.com

Physical address:

Smith, Bell & Thompson, Inc.
Gateway Square, Suite 500
Burlington, VT 05401